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Our Security Promise
We protect your security just like we protect our own security and we have procedures in place to ensure all of our customers can have completed confidence in shopping with us.
Secure Server:
We operate a 128bit Secure Server authorised by Thawte. Whenever you submit your details, other than an email into our mailing list, you are inputting data on to our secured server. If you look at the bottom corner of your internet browser window you will see a secure padlock, this means that your information is fully encrypted and only viewable by us.
Data Protection
Our company is registered under the Data Protection Act and all of our staff are trained to handle your data securely. We will ask you questions to identify you before we provide any information, so please respect the fact that we are doing this to protect your information.
Third Party Payments
Using third party payment processors like SecPay and Paypal means that your financial information is always protected by up to the minute financial clearance security. No one at our company gets to see your credit card or account information.
Statement Information
When you buy from us using a credit or debit card, your statement will show Stand Consultants Ltd, or SCL as the payee. This protects the details of your purchase from anyone who has access to your statements.
Discreet Delivery
All of our packages are packed to ensure that no-one can tell what is in them. We have been selling personal products for long enough to understand the great importance of a discretionary service, and every time you deal with our company you will be treated with complete discretion.
Product Returns
If you are not happy with any aspect of your product, it is not what you wanted or the item was incorrect then we have a refund policy which enables our clients to be free to buy from us and then change their minds without any fuss or argument.
Customer Services
Our customer service staff are trained to handle all queries of a personal nature and we have a customer case system to guarantee consistency and professionalism in our responses to you. If you have any complaints or suggestions, we encourage you to contact us so that we can continue to give you the best shopping experience the Internet has to offer.
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